Titlle: " When Spike met Rover": the pains & pleasures of implementing socio-technical systems "
 

David Allen will present research from the group which illuminates the implementation and innovation processes for ICT within UK Police Services. He will start by drawing upon work within a single police force which mobilised its internal information system (SPIKE) via a hand held mobile information device (ROVER).

He will focus on the cultural organisational issues which influenced the implementation of this innovation. He will then go on to discuss a further study of three innovations within UK policing undertaken for the National Police Improvement Agency. Innovation is important to meet the challenges of modern policing. However, little is known about how innovation takes place in the police forces. Most research that exists takes place against the backdrop of heightened expectation that new technologies can offer some kind of benefit, rather than examining the process of innovation. This has resulted in a knowledge gap in the existing literature: how and why do police forces undertake innovation?  He will discuss how are successful partnerships formed between police services and other supplier organisations in order to promote innovation,  and what issues support the acceptance and adoption of technological innovations.

Date: Wednesday, September 8
Time: 15.00 – 17.00
Location: D-CIS Lab (downstairs auditorium)  -  for directions follow this link

Short Bio David Allen:
David Allen is a Senior Lecturer in Information and Knowledge Management in Leeds University Business School where he leads the Adaptation, Information Management and Technology (AIMTech) research group [http://lubswww.leeds.ac.uk/aimtech/index.shtml. David has generated in excess of 1.6 million pounds in research funding over the last six years. The primary focus of the group is on understanding the influence of disruptive technologies on work practices and information behaviour. Findings have influenced national policy on the use of mobile data and technology development and use in the Local Government and Police Sectors. Recent activity in this area includes; developing and applying an activity based model for the evaluation of mobile data systems (in collaboration with ACPO and a range of police, fire and ambulance services) and applying this model in the evaluation of the implementation of mobile data services (funded by individual services and the NPIA), undertaking a review of the future of command and control in Europe, and undertaking a research on information behaviour during major incidents (Project MAIS) and latterly through a programme of PhD students. Dr Allen has considerable experience of working with end-user groups in delivering these projects and of managing a group of researchers. The AHRC project PAMIS (lead by Dr Allen) was recently praised by the Association of Chief Police Officers and identified by John Holden (Head of Culture at Demos) in a report to the AHRC as an example of ‘best practice’ in collaborative research. He noted that “The Leeds study shows clearly how theory and practice combine in the research process, and in the project’s outputs.”  David is a Visiting Professor in the University of Porto, Portugal.

 

Hope to see you in Delft!